Improve the experience for your customers
If you are looking for support with the User Experience (UX) of your website, app or digital product then we would be happy to help.

UX research, design and testing
Our experience covers everything from researching data to understand your customers, competitors and how your existing products are performing, through to a full UX design service with prototypes and testing.
Finding and fixing pain points
Our UX design process starts with research which can involve competitor benchmarking, user testing and interviews, and heuristic evaluation based on best practice UX guidelines.
Insights from the research phase are used to identify patterns in the user experience (both good and bad), this data then helps us pull together experience maps to understand how customers feel as they move through digital journeys.
We can then look at designing solutions for customer pain points and struggles. Prototypes are developed that can be used for online or offline testing which we will carry out on your behalf.


Implementing UX enhancements
Once the UX is in a great place we can support with the User Interface design (UI) to really bring your experiences to life.
This can take the form of visuals and high fidelity prototypes which can then be used by developers or IT professionals to implement the experiences.
We offer UX design on a freelance basis at a great value rate of £50 per hour.
UI Design
The User Interface design can be created using your existing company branding and developed to be optimised for digital platforms like websites and apps. We also ensure that the UI is accessible to all users be ensuring that font sizes, colour contrast and the size of click areas (along with many other things) meet the required standards.
We offer UI design on a freelance basis at a great value rate of £50 per hour.
Talk to us about UX and UI design
We’d love to talk to you and find out how we can help with your requirements, drop us an email at info@nt-design.co.uk
