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Terms & conditions

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Working with NT-Design

Agreement of terms & conditions

All work carried out by NT-Design is subject to the following terms & conditions. By instructing NT-Design to carry out any work, you (the client) agree to the following terms and conditions.

Provision of Materials & Copyright

All material supplied to NT-Design for inclusion in websites, printed material or any other media must be permitted for use by the owner of the copyright of such material. This includes photography, illustrations, music, text, videos and any other media required to be included. NT-Design can source royalty free media on behalf of clients if required or advise on sources for obtaining this media. Under no circumstances should material be supplied to NT-Design without the necessary permission for use within any work we carry out on your behalf. NT-Design reserve the right to reject content which we believe has not been sourced via the correct channels and licensed accordingly. By agreeing to these terms & conditions you agree to indemnify NT-Design from any claim which arises regarding the use of material with which you supply us. We reserve the right to use any artwork or printing we produce for the purposes of promoting our services unless you request otherwise in writing.

Printed material

For all printed material we require sign off for artwork ahead of printing. Once a client has approved artwork for print, our printers will be instructed to proceed. If changes are requested after this point we will attempt to make the correction ahead of the print process commencing but this cannot be guaranteed and may incur a cost from our printers to setup new printing plates to accommodate the changes. All costs will be the responsibility of the client if artwork has previously been approved for print. Print will only commence once these costs have been covered. Upon sign off of artwork and print commencing, NT-Design will under no circumstances accept responsibility for any errors, mistakes, spelling or other issues raised by the client. Every effort will be made to obtain the best possible colour reproduction on customer's work but because of the nature of the processes involved, NT-Design cannot guarantee an exact match in colour.

Quotes

All quotes for work are valid for thirty (30) days, after which time all proposed work will have to be re-quoted. We take no responsibility for a re-quoted price differing from an original quote.

Illegal Matter

NT-Design reserves the right not to print or use any matter deemed illegal or offensive, or which may be an infringement of the proprietary or other rights of any third party.

 

Cookies and your privacy

What are cookies?

Cookies ares small packets of information saved to your computer when you browse a website. They then communicate with the website to assist your experience on the site or provide data to site owners on your interactions with the site (known as analytics). These data packets can also store information such as which items you have added to a shopping cart, or to remember if you have logged into a site for example.

An EU cookie law states that websites should advise visitors of any cookies in use and gain consent to use these (unless they provide essential support to the site, i.e. the ability to add products to a shopping cart, in which case consent is not required).

For further information on cookies see https://en.wikipedia.org/wiki/HTTP_cookie

For further information on the EU law see https://www.cookielaw.org/

What cookies do we use?

We use Google Analytic tracking code to monitor visitor engagement with our site. Currently any interaction with our site will trigger Google to deploy a cookie(s) to your computer and track your progress through our site. For more information on Google Analytics and the cookies used by the system please see https://developers.google.com/analytics/resources/concepts/gaConceptsCookies

For more information on Google Analytics and EU Cookie law see https://www.cookielaw.org/google-analytics-eu-cookie-law.aspx


What do we do with your data?

The Google Analytic data collected by this site is available to us via the Google Analytics platform, this provides us with information on how customers engage with our site. This data is anonymous to us and simply provides us with data to help improve our site in the future.

 

General Data Protection Regulation (GDPR)

By contacting NT-Design via email we will obtain information about you including your name and email address. This information is used to communicate with clients regarding any projects or commissioned work that is agreed with NT-Design.

All email correspondence with clients is archived to enable us to provide a smoother service for future works (e.g. not needing to request information again from clients). We also maintain the archive to act as a record of authorisation from clients to proceed with work, send artwork to print, publish content onto websites etc in case of any dispute.

We do not use information obtained in communicating with clients to market our services, or pass any data to 3rd parties. The data is purely used to offer the best service we can to clients.

Upon generating invoices for clients we may request a postal address (particularly for businesses) which will then be included within the invoice and saved as part of our accounting records.

If you would like information on the data we hold, including requests the remove this data then please contact us.

Last updated February 2018.

 

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NT-Design
Milton Keynes digital and print design services